📞 +91 8920831204 | Monday to Saturday, 10:00 AM – 7:00 PM IST
📧 care@pearlseven.com
📧 For grievances: shoaibbakshi@pearlseven.com

1. Overview

Pearl 7 respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on www.pearlseven.com or contact us through other channels.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using our website.

2. Information We Collect

We collect and process the following types of information to serve you better:

Personal Information: Name, email address, phone number, billing and shipping address, and date of birth.

Payment Information: Credit/debit card details or other financial information (processed securely through authorized payment gateways).

Device & Technical Data: IP address, browser type, operating system, and website usage patterns collected automatically via cookies and analytics tools.

Order & Communication Data: Purchase history, product preferences, and any messages or feedback you share with us.

3. Use of Your Information

We use your personal information to:

Process and fulfill your orders.

Communicate updates on order status, returns, or exchanges.

Improve our website, services, and customer experience.

Provide customer support and respond to queries.

Send relevant offers, updates, or promotional messages (only if you opt in).

Detect and prevent fraud or misuse.

Comply with legal and regulatory requirements.

4. Data Security

We take your security seriously. All online transactions on www.pearlseven.com are protected using Secure Socket Layer (SSL) encryption technology.
Your financial information is never stored on our servers and is handled only by verified, PCI-compliant payment gateways.

However, no online platform can guarantee absolute security. By using our services, you acknowledge and accept the inherent risks of online data transmission.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience — including remembering your preferences, analyzing website traffic, and showing relevant offers.
You can modify or disable cookies in your browser settings, but certain parts of our website may not function properly without them.

6. Third-Party Services

We may share limited information with trusted third parties (such as courier partners, payment gateways, and analytics providers) to fulfill your orders or improve our services.
These partners are obligated to maintain the confidentiality and security of your information and may not use it for other purposes.

Pearl 7 does not sell or rent your personal data to any third party.

7. Data Retention

We retain your personal data only as long as necessary to:

Complete transactions and provide post-sale support;

Comply with legal and tax obligations;

Resolve disputes or enforce our policies.

After this period, your information will be securely deleted or anonymized.

8. Your Rights

As a user, you have the right to:

Access and review your personal information.

Request corrections or updates to inaccurate data.

Withdraw consent for marketing communications.

Request deletion of your personal data, subject to legal or contractual obligations.

To exercise any of these rights, please contact us at care@pearlseven.com.

9. Children’s Privacy

Pearl 7 does not knowingly collect or process personal data of individuals under 18 years of age. If we become aware that a minor has provided information, it will be promptly deleted.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The latest version will always be available on www.pearlseven.com.
Continued use of our website after any update constitutes your acceptance of the revised policy.

11. Grievance Redressal

For any feedback, queries, or concerns regarding this Privacy Policy or your data, please contact our Grievance Officer:

Name: Shoaib Bakshi
📧 shoaibbakshi@pearlseven.com

12. Governing Law

This Privacy Policy and any dispute arising from it shall be governed by the laws of India, with exclusive jurisdiction of courts in Noida, Uttar Pradesh.